Lydia brings over ten years of customer service experience and holds a Bachelor of Arts in Hospitality Business Management. She has supported clients at our office for the past four years and is known for her friendly demeanor and inclusive approach in working with both clients and colleagues.

 

Lydia's primary responsibilities include supporting office administrators, coordinating assessment bookings, and facilitating client referrals. Lydia ensures a smooth scheduling process and provides clear, accurate information to families seeking psychological assessment services.

 

Proficient in both English and Chinese (Cantonese and Mandarin), Lydia communicates effectively with a diverse client base and responds attentively to their individual needs.